TERMS and CONDITIONS

About Us
Ideally located at Ballito Business Park and minutes away from Dolphin Coast, Hampshire Hotel-Ballito offers superior accommodation, function and conference facilities coupled with personalized service to both business and leisure travellers. From our Hampshire comfort beds to complimentary breakfast, we focus on attention to detail, ensuring that we supersede the standards and needs of each and every guest that walks through our doors.
At Hampshire Hotel Ballito, you are certain to get a comfortable stay and a good night’s rest. What you may not expect are the little extras that we provide to make your stay memorable. Each of our rooms provide a grand collection of creature comforts, including High Speed Internet wired and wireless access, Microwave, Fridge, coffee caddy and kettle and toiletries. Other facilities include an outdoor swimming pool, a fully equipped fitness centre and free uncapped wifi access throughout the building.

Our Queen room features two comfortable Queen-size beds and plenty of room to stretch out. It is ideally suited for a family of four and provides all the necessary amenities to make your trip comfortable and pleasant. Our King Room boast a large comfortable King size bed and spacious desk with chair. With ample space to stretch out and relax among a myriad amenities, it’s ideal for a business traveller needing a comfortable and productive workspace.
Located near King Shaka Airport, we welcome the opportunity to host your upcoming business meetings or conference. For your convenience, we provide an onsite sales meeting professional who brings years of experience and expertise to help make your event succeed in every aspect.

Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchases. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer Of Warranty
The contents of this site are provided ‘’as it’’ without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called ‘Providers’, assume no responsibility for errors or omissions in these content.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be held reliable for any direct, indirect, general, incidental or consequential damages (including – without limitation – data loss, loss revenues and loss profit) which may result from the liability to use the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

  1. Modify or withdraw, temporarily or permanently, the Website(or any part of)with or without notice to you and you confirm that we shall not be liable to you or any party for any modification to or withdrawal of the Website; and/or
  2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website, The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy
We are committed to protecting your privacy. The privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however if you previously provided personally identifiable information, cookies may be tied to such information.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative, or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Product Availability
All reservations are based on availability.
Refund Policy
Should you for any reason which to cancel your booking, you will be liable for a

  1. 100%no show fee that will be charged for all guaranteed reservations
  2. 75% cancellation fee will apply 14 days prior to arrival
  3. 100% cancellation fee will apply 48 hours prior to Arrival

You may advise us in writing via email or telephonically of your cancellation.
Disclosure of outlet Country at time of payment
South Africa
First National Bank
Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR)
Hampshire Hotel reserves the right to change pricing at any time without prior notice.
Credit Card
We accept all Major Credit cards. If you do not have a credit card please utilise one of the other payment options.
EFT (Electronic Fund Transfer)
One of the most widely used ways of sending money online. Select the option to pay via EFT. You will then have to load Hampshire Hotel as a beneficiary on your internet banking and use your reservation number or the name that you made the booking with in the reference line for your payment. This should ensure that your reservation is captured correctly. 
Banking Details:                                 
Bank:                  First National Bank
Branch No:          223526
Account Name:   Hampshire Hotel
Account No:        62238666608
Account Type:     Cheque

Direct Deposit
You may pay for your booking through a direct deposit. It’s exactly the same thing as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please email your deposit slip to us to sales@hampshirehotel.co.za to ensure your payment is confirmed and guaranteed.
Banking Details
Bank:                 First National Bank
Branch No:         223526
Account Name:  Hampshire Hotel
Account No:       62238666608
Account Type:    Cheque
For more information about how to make a booking and other payment options, please contact our Sales Team on (032) 586 6000 or email sales@hampshirehotel.co.za.

Security Policy

  1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  2. Virtual Card Services is committed to providing online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit card details
  4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring
We have the right but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Law
 The conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction  in any dispute, save that we have the right, at our discretion, to commence and pursue proceedings in alternative jurisdictions.
Updating the Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Consent
I understand that all the designs and trademarks are registered to Hampshire Hotel and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Hampshire Hotel for any civil action or any legal action deemed necessary against me.
Contact Details
Physical Address
4048 Moffatt Drive
Ballito Business Park
Ballito
Postal Address
Postnet Suite 170
Private Bag X0001
Ballito
4420
E-mail Address
sales@hampshirehotel.co.za
Phone Number
032 586 6000
0820847994
Fax Number
032 586 0143
Fax to Email
08606409252